- Palo Alto, California, United States +1 more
- Hybrid
- Full-time · Associate
- $108K–$149K per year
- 2–5 years
The Service Engineer II supports the Guardant Health Screening program, working on laboratory instruments including Automated Plasma Isolation (API), Library Preparation track systems, liquid handlers, and NGS sequencers.
Locations (2)
- Palo Alto, California, United States
- Colorado, United States
Compensation
Primary Location Base Pay Range: $108,000 - $148,500. Other US Location(s) Base Pay Range: $91,800 - $126,225. If the role is performed in Colorado, the pay range for this job is: $97,200 - $133,650.
Responsibilities
- Perform laboratory instrument installations, maintenance, repairs, and qualifications (IOPQ) to ensure the highest level of instrument reliability and up-time.
- Monitor instrument metrics and advocate serviceability within cross-functional teams.
- Responsible for instrument up-time and ensuring that service documentation meets Guardant Heath's Quality Management system.
- Evaluate equipment performance trends to propose long-term solutions as needed.
- Ability to quickly learn new technologies and disseminate information by developing SOPs, checklists, and service bulletins.