- Hyderabad, Telangana, India
- Associate
- 2+ years
Maintain and govern the Configuration Management Database (CMDB), ensuring adherence to company policies, processes, industry standards, and best practices.
Responsibilities
- Maintain and govern the Configuration Management Database (CMDB), ensuring adherence to company policies, processes, industry standards, and best practices.
- Support the Configuration Manager in implementing Configuration Item (CI) lifecycle strategies and collaborating with Supplier Management, IT Request teams, and other IT functions.
- Ensure the accuracy, completeness, and ongoing maintenance of CMDB data, including validation of discovered and manually managed configuration items.
- Partner with Discovery Analysts to ensure effective discovery, management, and tracking of configuration items across the technology estate.
- Produce and maintain KPI dashboards, management reports, and ad hoc analysis to support operational and strategic decision-making.
Requirements
- Nice to have: Power BI
- Nice to have: Tableau