The Healthcare Advocate is responsible for a range of provider relations services within Optum, working as an extension of the local Provider Performance Team to implement and manage risk adjustment and quality programs across a geographically assigned territory.
Responsibilities
- Act as a trusted advisor and strategic partner to providers and medical groups
- Travel independently across the assigned territory (approximately 80% field-based, with occasional overnight travel) to engage providers in Optum tools and programs
- Responsible for gaining participation and deployment of Prospective Programs achieving business goals and metrics
- Utilize data analysis to identify and target providers who would benefit from coding, documentation, and quality training resources
- Establish positive, long-term, consultative relationships with physicians, medical groups, IPAs and Hospitals