- Truganina, Victoria, Australia +1 more
- On-site
- Full-time · Manager
STACK is seeking an experienced and motivated Critical Operations Manager to support the Senior Critical Operations Manager in leading the on-site Critical Operations function, including the Facilities Management team. The role focuses on safety, team performance, availability, communication and knowledge, and reports to the Senior Critical Operations Manager.
Locations (2)
- Truganina, Victoria, Australia
- Melbourne, Victoria, Australia
Responsibilities
- Lead and implement a standardised culture of working safely across all STACK data centre critical operations.
- Own the site incident management and problem management frameworks, ensuring consistent execution across shifts and disciplines and clear escalation pathways.
- Assume incident management responsibilities in line with the STACK Incident Management Framework, make risk-based operational decisions and manage leadership escalation.
- Ensure PIR/RCA quality and that corrective actions are prioritised, resourced and tracked to closure to reduce repeat events.
- Maintain ongoing site risk management, including hosting regular risk management meetings, updating the risk register and keeping risk management stakeholders informed.