Provide high-quality, omnichannel customer support to French-speaking clients for a global consumer electronics and home appliances brand.
Compensation
Base Pay: €1,100 per gross monthly salary
Language Allowance: €150 per month
Meal Subsidy: €7 per working day (tax-efficient addition)
Performance Bonuses: Up to €80 per month based on attendance and performance targets
Responsibilities
Act as the primary point of contact across phone, email, and live chat to manage and resolve a wide variety of customer inquiries.
Provide clear, accurate answers regarding product specifications, advanced features, order tracking, shipping logistics, and technical troubleshooting.
Deliver standout customer care by actively listening, exercising emotional intelligence, and tailoring effective solutions to individual needs.
Maintain accurate, thorough records of all customer interactions, profile updates, and follow-up actions within internal database platforms.
Work closely with supervisors, quality coaches, and peers to escalated complex cases, share operational feedback, and ensure a seamless service experience.
Service Advisor responsible for delivering outstanding ownership experience by serving as the trusted link between customers and the service team, managing sales inquiries, appointments, and follow‑ups.
Compensation
Compensation: $80,000–$240,000 annually based on performance (compensation is comprised of an hourly guarantee and commission, as determined by the pay plan).
Responsibilities
Respond to customer inquiries via phone and email
Build rapport and referrals
Answer internet leads and provide product information
Automotive Sales Consultant at Coggin Hyundai DeLand, responsible for responding to online vehicle inquiries, engaging customers in-store, managing appointments, conducting test drives, and closing sales while building customer relationships.
Responsibilities
Respond to online vehicle inquiries via phone and email
Engage customers in-store and guide them through the buying process
Set appointments and confirm them
Make outbound follow-up calls
Conduct test drives and vehicle walk-arounds
Requirements
Nice to have: Bi-lingual
Nice to have: Prior retail or call center experience
