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Product Specialist CRC Telephony
Richemont

+10K new in the last hour

Product Specialist CRC Telephony

Richemont · Posted Sep 16, 2026

5+ years

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Responsibilities

Monitor and report progress of initiatives for call-centers
Challenge/validate solutions for new telephony implementations
Represent CRC in transversal programs and assess impact of changes
Analyze and document business requirements for IT solutions
Lead collaboration with CTI provider to address issues

Requirements

Bachelor’s or Master’s degree in Information Technology or Computer Science or equivalent

Skills

telephony projects CTI solution Salesforce Service Cloud Agile methodology Jira Confluence Vonage CTI

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