Call center technology jobs Skill: Call center technology Analyst
eClerx · Mumbai, India
Patient Health Coordinator
HarmonyCares · Irving, USFull-time · Associate
Client Relations Department Team Lead (Collections)
GetixHealth
Call Center Lead
A.B May · Kansas City, US· Hybrid · Full-time · Mid
Patient Health Coordinator ( Hybrid)
HarmonyCares · Grand Rapids, USFull-time
Patient Health Coordinator
HarmonyCares · Portage, US
Associate Customer Experience Specialist
First Advantage · Bangalore, IndiaAssociate
Customer Service - Manager Customer Service Provider Connections PC# 105-5003
CommunityCare · Tulsa, USManager
+10K new in the last hour
eClerx · Posted Nov 13, 2026
Outbound Voice Analyst responsible for troubleshooting technical issues via outbound calls to customers.
Make outbound calls to customers to address reported technical issues. Listen actively to customers' concerns and accurately diagnose the root cause of the problem. Provide clear and concise instructions to customers on troubleshooting steps. Guide customers through troubleshooting processes, ensuring they understand each step. Utilize various tools and resources to identify and resolve technical issues efficiently. High school diploma or equivalent Bachelor's degree in any field is preferred Nice to have: Previous experience in a technical support or customer service role Nice to have: Technical certifications HarmonyCares · Posted Nov 11, 2026
The Patient Health Coordinator (PHC) plays a vital role in supporting Medical Group patients by assisting with care coordination and actively monitoring the progress.
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Assist with care coordination efforts and needs for caseload of paneled patients Collaborate with cross-functional teams to solve problems and achieve objectives Act as the liaison between the provider and patient by coordinating in-market activities, including relaying messages, processing referrals & faxes, and handling prior authorizations Monitor and evaluate the effectiveness of interventions and treatments Advocate for patients’ well-being High school diploma/GED Nice to have: Active LPN/LVN license Nice to have: Community Health Worker certification Nice to have: Experience in Athena (EHR) GetixHealth · Posted Jun 22, 2026
Lead the Client Relations team in coaching, mentoring, and ensuring high-quality service to patients and clients.
Coach and mentor teammates to improve performance and compliance Conduct call reviews and provide actionable feedback Build relationships to support collaboration and trust Assist with escalated calls and complex account situations Identify trends and recommend training or process improvements High School Diploma or GED Associate degree or some college coursework Nice to have: Certified Revenue Cycle Specialist (CRCS) Nice to have: Mentoring peers Nice to have: Healthcare revenue cycle experience A.B May · Posted Nov 11, 2026
This role combines hands-on customer support with team leadership responsibilities, helping drive performance, customer satisfaction, and operational excellence.
Posted Min Pay Rate USD $50,000.00/Yr.
Posted Max Pay Rate USD $52,000.00/Yr.
Support daily Customer Care operations while assisting with team leadership responsibilities Monitor call quality, booking performance, and customer satisfaction metrics Provide coaching, training, and ongoing feedback to Customer Service Representatives Assist with escalated customer concerns and work toward positive resolutions Help ensure efficient scheduling and dispatching of service technicians High school diploma or equivalent Nice to have: Dispatch coordination Nice to have: Technician routing practices HarmonyCares · Posted Nov 6, 2026
Supports Medical Group patients by coordinating care, monitoring progress, and facilitating access to community services.
Assist with care coordination efforts and needs for caseload of paneled patients Collaborate with cross-functional teams to solve problems and achieve objectives Act as liaison between provider and patient by coordinating in-market activities Monitor and evaluate effectiveness of interventions and treatments Advocate for patients’ well-being High school diploma/GED Nice to have: LPN/LVN license Nice to have: Foreign Nursing Grad Nice to have: Foreign Medical Grad Nice to have: Community Health Worker certification HarmonyCares · Posted Nov 6, 2026
Supports medical group patients by coordinating care, monitoring progress, and ensuring quality care plans are followed.
Assist with care coordination efforts for paneled patients Collaborate with cross-functional teams to solve problems Act as liaison between provider and patient for in-market activities Monitor and evaluate effectiveness of interventions Advocate for patients’ well-being High school diploma/GED Nice to have: LPN/LVN license Nice to have: Foreign Nursing Grad Nice to have: Foreign Medical Grad Nice to have: Community Health Worker certification First Advantage · Posted Jun 16, 2026
Provide customer support across multiple channels, resolving issues and documenting interactions in company systems.
Log into multiple business applications and remain available during scheduled work hours Respond to customer contacts via chat, voice, email and new communication channels Determine purpose of each contact and provide tailored solutions Navigate various business applications to retrieve data and resolve cases Maintain professional and empathetic communication with customers CommunityCare · Posted Nov 6, 2026
Lead the Customer Service department to improve performance and service quality.
Implement and direct operational activities to ensure highest level of production and performance Lead and implement change initiatives related to business processes, products and policies Develop change strategies and plans, including stakeholder assessment, communications, leadership alignment and change readiness Ensure customer complaints and concerns are handled quickly and professionally Monitor department and member issues to create methods to lessen recurring issues Bachelor’s Degree in business, marketing, healthcare or related field Health, Dental, Vision, Disability & Life Insurance 401K Retirement Plan (with company match) Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training
Comprehensive Health Benefits
Life & Disability Coverage
401(k) Retirement Plan
Paid Time Off
Flexible Benefit Options
Employer-paid medical, dental, and vision plan options Life, AD&D, and long-term disability FSA and HSA contribution options 401(k) available upon hire with employer match Paid time off and holidays
Health, Dental, Vision, Disability & Life Insurance 401K Retirement Plan with company match Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training
Health, Dental, Vision, Disability & Life Insurance 401K Retirement Plan with company match Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training
Patient Health CoordinatorHarmonyCares · Irving, US
Customer Service - Manager Customer Service Provider Connections PC# 105-5003CommunityCare · Tulsa, US