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Hospice Intake Coordinator

Arc Hospice & Palliative Care · Posted Nov 9, 2026

Ocala, Florida, United States
On-site
Full-time
$23–$25 per year
2+ years

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The Care Navigator serves as the first point of contact for patients, families, and referral partners seeking hospice care, guiding them through the initial steps with clarity and compassion.

Compensation

$23—$25 USD

Responsibilities

Responds to inquiries and manages initial communications with patients, family members, loved ones, and referral sources regarding hospice services.
Explains hospice philosophy and services clearly and compassionately to those initiating or exploring care.
Collects, verifies, and organizes necessary referral documentation, including demographic data, physician orders, and relevant clinical records.
Verifies insurance coverage and benefits; identifies and flags any issues that may require follow-up with referral sources or internal team members.
Schedules assessments, visits, and services in coordination with clinical and business development teams, based on urgency and patient/family needs.

Requirements

High school diploma or equivalent
Associate’s degree or healthcare-related coursework
Nice to have: Bilingual English/Spanish

Skills

Electronic medical records Microsoft Office