- St. Catharines, Ontario, Canada
- Full-time
- CA$44K–CA$61K per year
Provide front‑line student and guest support for campus housing, managing inquiries, maintenance requests, and service desk operations during night shifts.
Compensation
OSSTF G, Salary Scale ($43,905 - $60,906)
Responsibilities
- Provide in‑person, email and telephone response to housing inquiries
- Triage and redirect residence requests to appropriate services
- Monitor and respond to service desk emails
- Input work requests into Facilities Management system
- Prepare notices for room entries and utilities disruptions
Requirements
- Completion of a secondary school diploma or equivalent
- Nice to have: Previous experience in a 24/7 operation