- Canada
- 5+ years
Principal Technical Account Manager delivering high-touch account management services to complex accounts.
Responsibilities
- Partner with Customer Success Manager to drive customer success outcomes
- Provide executive-level guidance and strategic technical recommendations
- Analyze customer usage patterns and improve adoption
- Investigate functional and technical issues and deliver best practice solutions
- Ensure integration of services and infrastructure architectures
Requirements
- Bachelor's degree in computer science, Engineering, or relevant software/computer related fields
