Account Services Specialist
Brivo · Posted Nov 3, 2026
- Bethesda, Maryland, United States
- Full-time
- $23–$31 per hour
- 2–4 years
Manages the administrative lifecycle, operational governance, and backend account configurations for Brivo’s global network of reseller partners and enterprise end-users.
Compensation
$23.00 - $31.00 / hour
Responsibilities
- Coordinate and execute administrative partner modifications, including reseller acquisitions, corporate legal entity updates, name changes, and branch/local office expansions.
- Administer Partner Portal permissions and evaluate, verify, and fulfill portal administrator change requests.
- Maintain clean system-of-record integrity across CRM and backend billing engines following dealer organizational restructuring.
- Process and validate account ownership transfers between dealers, partners, and enterprise end-users in accordance with master services agreements.
- Configure, modify, and audit split-billing requests to ensure downstream invoicing accuracy across multi-entity partnerships.