- Petaling Jaya, Selangor, Malaysia
- 6+ years
Responsible for chargebacks, disputes, refunds and other financial operations processes, developing and optimizing operational processes, maintaining dashboards, and providing insights to senior stakeholders.
Responsibilities
- Manage chargebacks, disputes, refunds and other financial operations processes
- Develop, optimize, and update operational processes to drive efficiency and consistency across markets
- Maintain and update operations dashboards and tracking systems to monitor team performance and key operational metrics
- Provide insights and recommendations to senior stakeholders to support decision-making and strategic initiatives
- Collaborate closely with cross-functional teams to ensure smooth operations and a seamless user experience
Requirements
- Degree/Diploma in Accounting, Finance, or Economics