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1–2 jobs· newest first

Conversational Specialist AI
Landal · Amsterdam, Netherlands+4 more
€4K–€5KFull-time
Internship 2027 for Digital Customer Experience, Digital, PETRONAS Dagangan Berhad, Downstream Business (Bachelor in Multimedia Design)
PETRONAS Internship · Malaysia
Internship · Intern

+10K new in the last hour

Conversational Specialist AI

Landal · Posted Oct 15, 2026

Amsterdam, North Holland, Netherlands +4 more
Full-time
€4K–€5K per month
3–5 years

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Verantwoordelijk voor de performance, doorontwikkeling en adoptie van de virtuele assistent en het verhogen van selfservice, klanttevredenheid en het verlagen van de operationele druk op servicekanalen.

Locations (5)

Amsterdam, North Holland, Netherlands
Goes, Zeeland, Netherlands
Trier, Rhineland-Palatinate, Germany
Norwich, England, United Kingdom
Varde, South Denmark, Denmark

Compensation

Een salaris tussen de € 3.630 en € 5.185 bruto per maand op fulltime basis* exclusief vakantiegeld

Responsibilities

Beheren, optimaliseren en verder ontwikkelen van de virtuele assistent
Verantwoording over performance KPI’s zoals containment rate, selfservice ratio, klanttevredenheid en escalatiepercentages
Analyseren van conversatiedata, klantfeedback en gebruikersgedrag en vertalen naar concrete verbeteringen
Ontwerpen, optimaliseren en uitbreiden van conversatieflows
Integreren en optimaliseren van koppelingen met systemen zoals Maxxton, Genesys en Salesforce

Requirements

HBO of WO werk- en denkniveau
Nice to have: Hospitality
Nice to have: E-commerce
Nice to have: B2C environments

Skills

Conversational AI Chatbot platforms KPI steering Data analysis Integration with Salesforce Integration with Genesys Integration with Maxxton Salesforce Genesys Maxxton

Benefits

Jaarcontract met proeftijd
Salaris tussen € 3.630 en € 5.185 bruto per maand
Bonusregeling
27 vakantiedagen bij fulltime werkweek
Mogelijkheid tot 10 extra vrije dagen

See full job description

Internship 2027 for Digital Customer Experience, Digital, PETRONAS Dagangan Berhad, Downstream Business (Bachelor in Multimedia Design)

PETRONAS Internship · Posted Nov 4, 2026

Wilayah Persekutuan Kuala Lumpur, Malaysia
Internship · Intern

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Responsibilities

Prepare journey maps, wireframes, mock‑ups and prototypes
Review MyMesra website usability across desktop and mobile
Assist with UAT by preparing and executing test scenarios
Document issues and evidence, retest fixes
Support WhatsApp and chatbot experiences

Requirements

Bachelor in Multimedia Design

Skills

UX/UI design Journey mapping Wireframing Prototyping Usability testing User acceptance testing Chatbot support Conversation flow mapping Documentation Project coordination

MyMesra website

Chatbot platforms

Presentation software

See full job description