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Operations Analyst - Research & Adjustments (Enterprise Transaction Services)

Bank of America · Posted Nov 9, 2026

College Park, Maryland, United States
On-site
Full-time · Associate
2+ years

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This role is dedicated exclusively to Quality Assurance testing within Research & Adjustments (R&A). The analyst will operate independently from day-to-day production activities and will be responsible for conducting objective reviews of completed casework to validate adherence to procedures, policy requirements, and established decisioning standards.

Responsibilities

Assists with coordination of implementation for products, services, and operational solutions
Supports the design, documentation, implementation, and monitoring of new products and services
Provides guidance regarding procedural, technical, and operational changes
Expands business products knowledge within operations environment
Builds network by developing relationships with partners and teammates

Skills

Check Operations check processing Research & Adjustments Quality Assurance testing transaction testing data analysis process documentation

Operations Analyst - Research & Adjustments (Enterprise Transaction Services)

Operations Analyst - Research & Adjustments (Enterprise Transaction Services)

Responsibilities

Requirements

Skills

Benefits

Operations Analyst - Research & Adjustments (Enterprise Transaction Services)

Responsibilities

Skills

Benefits