- Munich, Bavaria, Germany
- Hybrid
- Full-time · Mid
Leading the expansion of Mobile Check-In to new customer segments and reservation types, focusing on a digital rent-first car rental experience.
Responsibilities
- Lead the expansion of Mobile Check-In (MCI) to new customer segments and reservation types
- Work closely with design and engineering to create frictionless interfaces
- Navigate local market complexity and configure country-specific requirements (DVLA, US fees)
- Align with stakeholders across the company to remove blockers and expand digital checkout eligibility
- Establish and monitor KPIs including digital checkout quota, funnel conversion rates, and SES scores
Requirements
- Nice to have: Mobile-first customer experiences
- Nice to have: Self-service flows experience