- Perai, Perak, Malaysia
- On-site
- Full-time · Mid
- 2+ years
Act as customers’ representative and point of contact for any and all matters specific to the customers. Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.
Compensation
We offer competitive compensation and comprehensive benefits and programs.
Responsibilities
- Act as customers’ representative and point of contact for any and all matters specific to the customers
- Encourage customer growth and loyalty to the company through continuous support and customer assistance
- Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
- Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
- Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering, such as TCS, AFD retrofit etc.
Requirements
- Bachelor's degree in engineering