- Sheffield, England, United Kingdom +1 more
- Hybrid
- Full-time · Associate
Act as the primary technical point of contact across Sheffield and Lincoln offices, handling front-line helpdesk operations and proactive security administration.
Locations (2)
- Sheffield, England, United Kingdom
- Lincoln, England, United Kingdom
Responsibilities
- Serve as the go-to contact for hardware (macOS, Windows, ChromeOS), connectivity, and tickets logged via Freshservice across Sheffield and Lincoln
- Manage full user lifecycles, access permissions, policies, and Google Workspace configurations
- Enrol, monitor, and secure endpoints using Google MDM, Hexnode, and Intune, maintaining automated patch schedules via Action1
- Monitor, investigate, and remediate alerts across SentinelOne EDR/MDR, GCP, and email security tools
- Support Cisco Meraki networking and VPNs, maintain SOPs and audit evidence for vendor and security assessments, and assist with rollouts of internal AI productivity tools