- Kanata, Ontario, Canada
- $126K–$160K per year
- 5+ years
Provide 2nd and 3rd Tier technical support for Cisco Data Center Compute environments, troubleshoot and debug network issues, develop automation and AI tools, and influence product development.
Compensation
The starting salary range posted for this position is $126,000.00 to $159,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
- Provide 2nd and 3rd Tier technical support on debug device and network level issues
- Develop shared lab environments to simulate customer network environments
- Translate technical challenges into direct feedback to influence product development
- Develop automation assets and AI tools to improve service delivery
Requirements
- BS in a technical field (CS/EE)
- Nice to have: Cisco Intersight
- Nice to have: UCS Manager
- Nice to have: CCNP
- Nice to have: CCIE