Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service, acting as the primary contact between customers and the sales department.
Responsibilities
Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
Handle customer complaints and resolve concerns.
Requirements
Nice to have: 6 months in customer service or sales
Service Advisors drive sales success in Truck Care facilities through salesmanship, leadership, and customer service, acting as the primary contact between customers and the sales department.
Responsibilities
Maintain a safe and clean facility
Greet customers, address vehicle service needs, and document issues
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
Keep customers updated on vehicle status and provide comprehensive explanations of completed work
Handle customer complaints and resolve concerns
Requirements
Nice to have: 6 months in customer service or sales
Nice to have: Communication and interpersonal skills