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1–2 jobs· newest first

Customer Experience Strategist - Remedy EdgeNew
Adelphi Group · London, United Kingdom
Supervisor, Paid Search
Publicis Groupe Holdings B.V · Chicago, US
$75K–$108K

+10K new in the last hour

Customer Experience Strategist - Remedy Edge

Adelphi Group · Posted Nov 9, 2026

London, England, United Kingdom

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Customer Experience Strategist

Responsibilities

Develop customer journeys and experience strategies
Identify customer needs, behaviours, barriers and opportunities
Create journey maps, service blueprints and future-state experiences
Help design new services, tools and digital experiences
Develop UX principles, information architecture and user flows

Requirements

Nice to have: AI-enabled Prototyping

Skills

Experience Strategy CX Service Design UX Strategy Digital Product Digital Transformation Customer Research Journey Mapping UX Principles Information Architecture User Flows Wireframes Prototyping Client-facing Strategy Workshops Collaboration with Design and Technology Teams Figma

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Supervisor, Paid Search

Publicis Groupe Holdings B.V · Posted Nov 3, 2024

Chicago, Illinois, United States
$75K–$108K per year
4+ years

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Lead a team of Search Sr. Associates and Associates to deliver best-in-class paid search strategy and execution for client brands.

Compensation

Compensation Range: USD $75,050.00 - USD $107,835.00/Annually.

Responsibilities

Ensure timeliness and quality of builds, ensuring recommendations are strategically aligned with campaign goals
Responsible for pre-launch review and compliant launch of uploads, both through review and ongoing process training
Review and up-level optimization calendar and test plans, ensuring implementation and sharing of results
Review client-facing materials and provide feedback to ensure quality, depth and timeliness
Active and vocal role in representing Search in client meetings, building trusting relationships with client counterparts to be viewed as strategic search expert

Requirements

Bachelor’s degree preferred
Nice to have: healthcare industry knowledge

Skills

paid search campaign management SEO online media automation

tech partner landscape

client-facing strategy

team leadership

project management

Benefits

medical coverage
dental
vision
disability
401K

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