Referso Jobs

Software QA Engineer - GenAI/LLM (8 to 12 yrs)

Cisco · Posted Nov 3, 2026

Bangalore, India
Senior
7+ years

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Lead the quality strategy for large-scale Generative AI products and platforms, defining how we validate AI services, distributed systems, and end-to-end customer experiences.

Responsibilities

Lead quality strategy for large-scale Generative AI products and platforms
Design scalable testing and automation approaches across AI pipelines, APIs, user interfaces, federated microservices, and multi-tenant SaaS architectures
Establish release-readiness practices using measurable quality gates, test traceability, production-representative environments, and data-driven Go/No-Go criteria
Analyze model degradation, system failures, and test instability to drive root-cause analysis and improve reliability and resilience of the AI platform
Partner with Engineering, Product, UX, DevOps, Documentation, and Customer Engineering while mentoring QA engineers and advancing quality-first engineering practices across teams

Requirements

BS in Computer Science, Engineering, or a related field
Master's of Science Degree
PhD
Nice to have: Generative AI
Nice to have: AI/ML platforms

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