You will own the full accounts receivable lifecycle for Helios Hydraulics Americas across multiple legal entities and ERP systems. You will lead the AR team, improve working-capital visibility, strengthen controls, and partner with Sales, Customer Service, and Finance to resolve issues and deliver better customer experience. The role involves modern AR processes and developing a team.
- Coach, develop, and support the AR team while setting clear priorities and service expectations.
- Create accountability through meaningful performance measures, operating routines, and timely follow-through.
- Build a collaborative, solutions-focused culture that balances operational discipline with strong customer relationships.
- Develop and maintain practical AR policies, procedures, and training documentation.
- Lead daily AR operations, including invoicing, cash application for checks, ACH, wires, and credit cards, and customer account maintenance.
Lead-Collections Strategy_Comm. Bank HO & SupportKotak Neo (Kotak Securities Limited) · Mumbai, India