- Shawnee, Kansas, United States
- On-site
- Full-time · Entry
- $18–$19 per hour
- 1–2 years
Serve as the first point of contact for patients, managing check-in/check-out, payments, and documentation while ensuring a positive and efficient clinic experience.
Compensation
Pay Range: $18-19/hour (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)
Responsibilities
- Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
- Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
- Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
- Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
- Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
Requirements
- High School diploma or GED
- Nice to have: 1–2 years of customer service or healthcare front office experience
- Nice to have: Experience using EMR systems and scheduling platforms