- Remote, United States +1 more
- Remote
- Full-time · Senior
- $130K–$130K per year
- 5+ years
Own relationships with some of our largest customers in the Americas, guiding each account from onboarding through renewal, tying platform use to business results, and partnering with internal teams.
Locations (2)
- United States
- Canada
Compensation
Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Responsibilities
- Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success
- Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book
- Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals
- Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders