- Athens, Attica, Greece
- Full-time
Customer Advisor for a global Italian fashion brand based in Athens, Greece, responsible for handling customer inquiries, solving problems, and maintaining brand standards across phone, chat, and email channels.
Responsibilities
- Answer customer questions by phone, chat and/or email
- Solve problems and create positive experiences for every customer
- Follow brand guidelines and quality standards on every interaction
- Log and update customer interactions in relevant systems
- Work closely with team to improve service
Requirements
- High school diploma or equivalent