Director, Global Service Operations Power Conversion Systems (PCS)
Nextpower · Posted Nov 10, 2026
- Mesa, Arizona, United States
- Hybrid
- Full-time · Director
- 7+ years
Leads the service organization for power conversion systems used in utility-scale renewable energy plants, including solar inverters and battery energy storage system (BESS), accountable for safe, reliable, and responsive service delivery throughout the equipment lifecycle.
Responsibilities
- Define and execute the global service strategy for PV solar and battery storage power conversion systems.
- Lead regional service teams and service partners, setting clear expectations for safety, response times, quality, and customer experience.
- Establish robust and consistent service processes for safety, commissioning, preventive maintenance, troubleshooting, corrective maintenance, warranty claims, and equipment upgrades.
- Develop scalable operating models, including regional coverage, staffing plans, replacement parts & tools strategies, escalation paths, and service partner capabilities.
- Monitor service performance and operational data to establish KPIs focused on reliability, service response, and cost effectiveness.
Requirements
- Bachelor’s degree in electrical engineering, energy systems, or a related field
- Nice to have: Solar and battery storage project support
- Nice to have: Inverter controls
- Nice to have: Grid interconnection requirements
- Nice to have: Plant-level controls