- Kuwait City, Al Asimah, Kuwait
- 7+ years
Senior NOC shift supervisor responsible for network performance, fault management, incident ticketing, and operational support across global sites.
Responsibilities
- Manage, monitor and maintain situational awareness of all network and system entities under the NOC
- Serve as single point of contact for communications and enterprise services
- Attend and conduct regular meetings to update stakeholders
- Schedule and prioritize workload and report status to Chief Watch Officer
- Act as focal point for incident reporting and service requests
Requirements
- High school diploma required or equivalent