- Atlanta, Georgia, United States
Customer Success Manager responsible for ensuring customers achieve ongoing value, adoption, and satisfaction from Finastra’s Retail Lending solutions.
Responsibilities
- Drive customer adoption of Finastra’s Retail Lending platforms
- Develop and maintain Customer Success Plans
- Proactively monitor product usage and adoption trends
- Deliver targeted enablement, training, and adoption programs
- Identify and manage risks proactively
Requirements
- Nice to have: Lending
- Nice to have: Credit
- Nice to have: Core banking platforms
- Nice to have: Customer Success platforms
- Nice to have: Digital engagement tools