- Gurugram, Haryana, India
- Full-time · Manager
- 18+ years
Senior manager responsible for overseeing operations support services, managing teams, ensuring compliance, and driving operational excellence within Citi’s operations support function.
Responsibilities
- Manage professional teams and departments through delegation of tasks and responsibilities
- Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members
- Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
- Create and develop budget, policy formation and short-term resource planning
- Manage occasionally complex and varied issues with significant departmental impact
Requirements
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred