Subscription Support Specialist – International Technology Project
Cross Border Talents · Posted Nov 8, 2026
- Lisbon, Lisbon District, Portugal
- On-site
Provide personalised assistance to premium subscribers, identify issues, resolve technical and account problems, and share feedback with internal teams.
Responsibilities
- Provide personalised assistance to premium subscribers
- Identify the customer's issue and explain the most suitable next steps
- Resolve common technical and account-related problems
- Share recurring customer feedback with the relevant internal teams