As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's.
Responsibilities
Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customer service
Requirements
Nice to have: Retail and customer service experience
Nice to have: Bi-lingual skills
Nice to have: Certification in trade related to department (hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
Engages customers and patients, assists in pharmacy operations, manages inventory, supports clinical services, and maintains certifications.
Compensation
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
Responsibilities
Engage customers and patients
Assist in pharmacy operations under pharmacist supervision
Enter patient and drug information into pharmacy systems
Fulfillment Associate responsible for picking, staging, inspecting, and fulfilling customer orders while operating powered equipment and providing excellent customer service.
Responsibilities
Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
Requirements
High school diploma or GED
Nice to have: Retail experience
Nice to have: Customer service
Nice to have: Product fulfillment experience
Nice to have: Home improvement or hardware retail experience
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.
Compensation
Pay Range: $15.00 - $16.20 per hour
Responsibilities
Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customer service
Requirements
Nice to have: Retail and customer service experience
Nice to have: Bi-lingual skills
Nice to have: Certification in trade related to department
Provides SMART customer service, manages register activities, and coaches and trains associates in the front-end department.
Responsibilities
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities
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