Referral & Insurance Specialist - Piedmont Orthopaedic
Bon Secours Mercy Health · Posted Nov 9, 2026
- Full-time · Associate
- 2–3 years
Obtains authorizations from insurance companies for referrals to physicians and/or procedures/testing, verifies eligibility/coverage, schedules appointments, enters billing data, posts payments, and assists patients with billing questions.
Compensation
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Responsibilities
- Obtains authorizations from insurance companies for referrals to physicians/medical facilities and/or procedures/testing
- Schedules appointments for testing at medical facilities or appointments with physicians
- Verifies eligibility/coverage for referral/testing via phone/fax/Internet
- Investigates billing problems and denials
- Notifies patients of referral process whether authorized or denied in a timely manner
Requirements
- High School Diploma or GED