- Iowa City, Iowa, United States
- On-site
- Full-time · Senior
Provide enterprise scope for Media System Designs, Research, Engineering, System Implementation, and Operational support for Media Systems and related technologies.
Responsibilities
- Develop and maintain support procedures for all Media systems at UI Health Care.
- Perform, oversee, and assist with AV setups.
- Document how operational systems function, how new systems impact day to day support, and stay updated on ongoing technology changes.
- Provide high level support on a variety of complex hardware and software subjects pertaining to Media supported systems.
- Identify and document customer-impacting service outages that would affect users.