- Cleveland, Ohio, United States
- Mid
- 3+ years
A highly technical Business Analyst to serve as a Solution Subject Matter Expert (SME) within a complex, enterprise lottery systems environment, acting as the bridge between business stakeholders, site operations, and Software Development.
Responsibilities
- Serve as a technical SME for assigned solution(s), maintaining working knowledge of architecture, integrations, infrastructure components, and deployment flows.
- Lead requirements definition efforts and author detailed System Requirements Specifications (SRS), including functional and non-functional requirements.
- Translate business needs into structured user stories with clear acceptance criteria.
- Enter and manage requirements in JIRA, ensuring traceability from intake through delivery.
- Respond to technical inquiries from customers and internal teams, articulating system capabilities, constraints, and integration impacts.
Requirements
- Bachelor’s degree in business
- Computer Science
- Information Systems
- Nice to have: Lottery industry experience