Design, operate and continuously improve secure, resilient and automated Kubernetes/OpenShift platforms for containerised and virtualised workloads through infrastructure automation, observability and Zero Touch Operations practices.
Responsibilities
Deploy, operate, scale, upgrade and maintain Kubernetes/OpenShift platforms across production and non-production environments
Develop and maintain infrastructure automation, orchestration and run book automation using Ansible Automation Platform, Terraform, GitOps
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Responsibilities
Own the assignment operations plan for the aligned SBU, translating business priorities into requirements, milestones, dependencies, risks, and measurable outcomes.
Partner with business and technical stakeholders to define assignment rules and acceptance criteria, considering skills, proficiency, availability, capacity, complexity, and customer affinity where applicable.
Apply central assignment design principles and standards. Identify valid business exceptions and secure appropriate approvals rather than introducing unmanaged local variation.
Develop, document, and execute assignment workflows and standard operating procedures. Create, maintain, and validate assignment-related configurations within approved access and change controls.
Lead operational readiness and adoption of assignment capabilities through testing, business validation, stakeholder communication, training, and transition into sustained operations.
Requirements
Bachelor's Degree in Business, Operations, Finance, or related field
Nice to have: customer support or service operations
Nice to have: intelligent or skills-based assignment
