- Lynn, Massachusetts, United States
- On-site
- Full-time · Associate
- $24–$28 per hour
- 1+ years
As a Sales & Service Representative at Metro, you will be more than a transaction processor. You will become a trusted resource for new and existing members, helping them manage everyday banking needs, understand their options, and connect with financial solutions that support their goals. You will also play an important role in branch operations, including opening and closing responsibilities, transaction accuracy, and protecting member information.
Compensation
$24 - 28 per hour
Responsibilities
- Process deposits, withdrawals, check cashing, loan payments and payoffs, official checks, money orders, cash advances, and other member transactions accurately
- Open and service consumer accounts while ensuring required identification, signatures, documentation, and security clearances are complete
- Ask thoughtful questions to understand each member’s needs and recommend appropriate financial solutions
- Conduct consumer loan interviews, assist with applications and documentation, and keep members informed throughout the process
- Make effective referrals to Metro partners when a member would benefit from additional expertise
Requirements
- High school diploma or equivalent
- Nice to have: Banking experience
- Nice to have: Credit union experience
- Nice to have: Sales experience
- Nice to have: Account servicing experience