Design, create, coordinate, and maintain enterprise content in the FDRMC SharePoint Online portal.
Build, test, implement, and support SharePoint site collections, sites, web parts, workflows, and dashboards.
Manage corporate content and help ensure data is complete and accurate for internal and external users.
Provide portal content design assistance and general SharePoint support to command users.
Serve as the Office Level System Administrator for the Corporate Document Management System (CDMS), including administering and monitoring user accounts.
Requirements
Bachelor’s degree in Information Technology, Information Systems, Computer Science, Knowledge Management, Business Information Systems, or a related field
Nice to have: Experience administering a corporate document management system
Nice to have: Experience developing Power BI dashboards and reports
Nice to have: Experience designing modular, reusable Power Platform solutions
Nice to have: Experience researching and preparing technical specifications, justifications, or decision papers
The Brand Content Strategist is Gesa’s lead copywriter and brand voice steward. This role creates clear, compelling, and distinctly Gesa content that helps members understand products, act, and see the difference their membership makes in the communities they call home.
Responsibilities
Serve as Gesa’s lead copywriter, creating and editing high-quality content across brand campaigns, web pages, emails, advertising, direct mail, product marketing, social media, branch materials, video and audio scripts, member communications, and community storytelling
Lead content strategy, editorial planning, and copy development for major brand campaigns, community initiatives, member education, product marketing efforts, newsletters, community partnerships, giveback programs, and brand storytelling.
Coordinate input from subject matter experts and internal partners to translate complex information, including financial products and member benefits, into clear, useful, and meaningful member communications
Serve as the internal authority on Gesa’s brand voice, ensuring content reflects its responsible, generous, human, optimistic, and playful personality while providing clear direction, thoughtful editing, and practical feedback across channels.
Lead the responsible adoption of AI and emerging content tools within Marketing by identifying useful applications, establishing practical workflows and standards, and helping teams improve ideation, research, content development, quality, and efficiency while maintaining Gesa’s brand standards, accuracy, and human judgment.
Create and maintain high-quality technical documentation for complex products and solutions, lead documentation initiatives, partner with product teams, drive content quality and governance, design AI-ready content, optimize for search and AI-powered experiences, identify opportunities to improve content operations.
Compensation
The target salary range for this position is 129,200 - 167,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies.
Responsibilities
Create and maintain high-quality technical documentation for complex products and solutions.
Lead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.
Partner with product teams to develop accurate, customer-focused content.
Drive content quality, consistency, governance, and standards across documentation portfolios.
Design and manage structured, reusable, AI-ready content that improves discoverability, search, and knowledge reuse.
Requirements
Degree in English
Degree in Technical Writing
Degree in Computer Science
Degree in Information Science
Nice to have: AI-enabled content workflows
Responsibilities
Own the business lifecycle for AI‑adapted knowledge and guidance
Prioritise knowledge needs based on customer, operational and business value
Coordinate content development, quality assurance and controlled publishing
Ensure traceability, clear ownership and appropriate governance
Use performance insights and feedback to drive continuous improvement
Convert existing training materials into modern digital learning experiences that are engaging, easy to navigate, and accessible to employees.
Explore emerging learning technologies, including AI-enabled tools, simulations, digital adoption, and performance support solutions, and identify potential uses within training.
Partner with training developers and subject matter experts to gather information and translate complex processes into clear, user-friendly learning content.
Create and edit multimedia learning assets, such as videos, graphics, presentations, knowledge resources, and digital job aids.
Technical WriterNetApp, Inc. · Morrisville, US