- Spata, Attiki, Greece
- On-site
- Full-time · Associate
- 1–2 years
Support to develop and administer Ops Training plans to develop, maintain, and deliver training programs for all levels within operations to enhance operational/process knowledge in line with business strategy, financial objectives, Group guidelines and policies.
Responsibilities
- Deliver classroom, virtual, and on-the-job training to Network Operations employees and service partners using appropriate learning methods and systems.
- Facilitate onboarding and induction training for new employees in collaboration with the Learning & Development Department.
- Support the implementation and continuous improvement of the Network Operations Training Plan.
- Reconcile training feedback and test new techniques, tools, and processes to increase effectiveness.
- Implement process/policy changes and incorporate learning objectives, activities and assessment into all training facilitations.
Requirements
- Bachelor's Degree preferred
- Nice to have: Facilitators’ experience