- Remote, United States
- Remote
- Contract · Manager
- 4+ years
Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
- Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
- Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
- Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
- Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
- Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.
Requirements
- Nice to have: Consulting experience
- Nice to have: Agency environment experience
- Nice to have: Player acquisition
- Nice to have: Organic community growth
- Nice to have: Paid acquisition