- Cairo, Cairo, Egypt
- Full-time · Manager
- 10+ years
Lead the end-to-end Core Network optimization and Service Improvement function across CS Core, PS Core/EPC, IMS, 5G Core, Subscriber Data Management, Signaling and relevant VAS domains.
Responsibilities
- Lead the end-to-end Core Network optimization and Service Improvement function across CS Core, PS Core/EPC, IMS, 5G Core, Subscriber Data Management, Signaling and relevant VAS domains
- Own the Service Improvement Plan, including prioritization, governance, execution tracking, benefit realization and closure of improvement initiatives
- Monitor and improve contractual KPIs, SLAs, WLAs and OLAs; drive Core Network performance analysis, capacity assessment, parameter optimization and resilience
- Manage delivery performance across the Managed Services team, delivery units, IS/IT, third-party suppliers and the customer
- Turn recurring incidents, complaints and Problem Management findings into measurable improvement actions; drive analytics, automation and AI/ML use cases for proactive assurance
Requirements
- Bachelor's or Master's degree in Telecommunications, Electronics, Computer Engineering, Information Technology or equivalent
- Nice to have: data analytics
- Nice to have: automation
- Nice to have: AI/ML exposure