- Lansing, Michigan, United States
- Hybrid
- Full-time · Associate
- $19–$22 per hour
- 1–2 years
The Course Support Assistant is responsible for the upkeep and maintenance of courses offered through Michigan Virtual’s Student and Professional Learning Portals.
Compensation
$19.00 - $22.00 per hour
Responsibilities
- Monitor, respond to and resolve course technology, content, or assessment issues
- Manage communications between internal and external stakeholders
- Maintain and update access to course content resources and tools
- Ensure media accessibility and compliance with standards
- Maintain documentation for course maintenance tasks
Requirements
- Associate’s degree in information technology or customer service
- Nice to have: Brightspace
- Nice to have: Course Arc
- Nice to have: HTML5
- Nice to have: Learning Tools Interoperability (LTI)