- United States
- 4–6 years
Lead the development and delivery of customer education programs for BigBear.ai’s Ask Sage platform, designing curriculum, producing content, and conducting training sessions across virtual, in-person, and self‑paced modalities.
Responsibilities
- Master the Ask Sage platform and its components
- Design scalable, role‑based curriculum for diverse audiences
- Build a reusable content library including labs, exercises, and recorded modules
- Deliver high‑visibility workshops and onboarding sessions
- Coordinate and QA training delivery by Forward Deployed Engineers
Requirements
- Bachelor’s degree in a related field or equivalent experience
- Nice to have: Hands‑on Generative AI tools
- Nice to have: Prompt engineering
- Nice to have: Agent‑based workflows
- Nice to have: Experience with customer academies