Automotive Service Advisor
Lithia & Driveway · Posted Nov 10, 2026
- Waukesha, Wisconsin, United States
- On-site
- Full-time · Mid
- 2+ years
Provide automotive service advising, manage customer experience from check-in to delivery, coordinate with technicians, and handle estimates and payments.
Compensation
Pay: To Be Discussed during in-person interviews
Responsibilities
- Greet customers and manage the service experience from vehicle check-in through delivery
- Listen to customer concerns and accurately document vehicle service and repair needs
- Conduct vehicle walk-arounds and recommend appropriate maintenance and multi-point inspections
- Create accurate repair orders and maintain customer and vehicle information
- Provide estimates for service recommendations, pricing, and expected completion times
Requirements
- High School graduate or equivalent