- Lodz, Lodz Voivodeship, Poland
- Hybrid
- Full-time · Senior
- PLN 118K–PLN 162K per year
Experienced Invoice-to-Cash professional responsible for customer collections, cash application, credit notes, credit management, and dispute resolution within the Global Finance Centre of Excellence.
Compensation
Base Salary Range: zł117,600.00 - zł161,700.00
Responsibilities
- Owning an assigned customer portfolio end to end – collections, credit management and dispute resolution
- Issuing credit notes (CN), including validating requests, checking supporting documentation and approvals, and posting in SAP
- Handling complex and non-standard cases independently (e.g. escalated customers, disputed items, aged balances)
- Contacting customers through outbound/inbound activities (telephone, email and e-letters) regarding outstanding remittances and invoices
- Performing root-cause analysis of overdue items, recurring disputes and credit note drivers, and proposing improvements
Requirements
- Bachelor’s degree, preferably in Finance, Accounting, Banking or Economics
- Nice to have: HighRadius