- Remote, Kuwait
- Remote
- Full-time · Associate
- 5+ years
- Visa sponsorship
The VTC Technician conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events. This role is responsible for supervising and assisting VTC technicians.
Compensation
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!
Responsibilities
- Coordinates with customers to endure equipment is operational
- Sets-up and operates VTC equipment
- Establishes end-to-end secure and non-secure connectivity to support conferences
- Establishes proper cable connection and routing to various Audio/Video and communication links
- Adjusts sound and light levels for optimum performance of equipment and comfort of customers
Requirements
- High School Diploma or GED
- Nice to have: Secure communications environments support
- Nice to have: Customer-facing technical support operations
- Nice to have: Customer service-oriented company experience