- Singapore
- 5+ years
Business Analyst supporting digital customer journeys in the insurance domain
Responsibilities
- Gather, analyse, and document business and functional requirements
- Review business specifications and ensure requirements are accurately communicated to IT teams and developers
- Conduct feasibility studies and functional analysis to assess proposed system enhancements
- Collaborate with business users and technical teams to ensure solutions align with business objectives
- Identify opportunities to improve existing systems, processes, and customer experiences
Requirements
- Diploma or Bachelor's degree in Information Systems, Information Technology, Business, or a related discipline
- Nice to have: Prior Business Analyst experience within the insurance or banking industry
- Nice to have: Knowledge of insurance operations
- Nice to have: Experience with insurance distribution channels
- Nice to have: Sales engagement platforms