- São Paulo, São Paulo, Brazil
- Hybrid
- Full-time · Associate
- 2+ years
Technical Solutions Analyst – LAC to focus on VISA’s Digital Solutions like traditional Digital Wallets, Visa Direct (instant payment) and API based services.
Responsibilities
- Be the technical reference for digital solutions in LAC Client Services organization and develop a strong partnership with the LAC Product and Client Services teams.
- Manage and troubleshoot escalated technical problems, interfacing with Product Development, Product Management, and/or Operations teams.
- Provide technical implementation assistance to developers.
- Support the projects to certify service providers in the integration with API based digital solutions, to onboard new customer in the digital wallet workspace and to certify customers integrated with the APIs available in the Visa Development Center.
- Educate merchants on how ongoing enhancements of Visa services may benefit their business.
Requirements
- Bachelor’s Degree
- Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
- Nice to have: Client facing experience
- Nice to have: Portuguese speaker