Customer Service Technologies jobs
Skill:Customer Service Technologies 
Associate Consultant Service Transformation
Capgemini · Berlin, Germany+5 moreHybrid · Associate
+10K new in the last hour

Capgemini · Posted Apr 11, 2025
- Berlin, Germany +5 more
- Hybrid
- Associate
Support clients in customer service and experience transformation projects, designing future state journeys, technologies and AI potentials.
- Berlin, Germany
- Frankfurt am Main, Hesse, Germany
- Hamburg, Hamburg, Germany
- Köln, Germany
- München, Germany
Stuttgart, Baden-Wurttemberg, Germany
- Advise national and international clients on customer service and experience strategy
- Identify and design future state customer journeys and technology trends
- Support service excellence initiatives across the customer lifecycle
- Collaborate with startups and solution providers to enhance solution portfolio
- Bachelor's degree in economics, computer science, engineering, mathematics or a comparable field
- Health and wellbeing programs
- Mobility packages
- Modern office environments