Customer Service platforms jobs

Lead Account Executive – Netherlands (Mid-Market & Enterprise)

Freshworks · Posted Nov 9, 2026

Open

London, England, United Kingdom
Hybrid
Full-time
5–7 years

Lead Account Executive – Netherlands (Mid-Market & Enterprise)

Freshworks · Posted Nov 9, 2026

Open

London, England, United Kingdom
Hybrid
Full-time
5–7 years

Customer Service Manager

RYZE · Posted Nov 5, 2026

Open

Remote, Philippines
Remote
Full-time · Manager
5+ years

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Lead and continuously improve RYZE’s global customer experience by overseeing day‑to‑day contact center operations, coaching teams, and driving operational excellence.

Compensation

Performance bonus eligibility Equity opportunity as the company scales

Responsibilities

Lead and coach a high‑performing customer service team
Conduct performance reviews and development conversations
Manage daily operations across global contact center
Monitor service‑level agreements and quality standards
Analyze key performance indicators and drive improvements

Requirements

High school diploma or equivalent required; bachelor’s degree preferred

Skills

customer service leadership performance management coaching employee development team engagement process optimization workflow efficiency

Mainframe Architect 1 – Telecom Billing & Customer Care

CSG · Posted Nov 5, 2026

Open

Remote, India
Remote
15+ years

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Lead the design and modernization of mainframe-based telecom billing and customer care systems.

Responsibilities

Define application and system architecture for telecom Customer Care and Billing platforms
Design end-to-end solutions across Customer, Subscriber, Product, Service, Equipment, Order, Billing, and Payment domains
Lead architectural reviews and ensure alignment with enterprise architecture standards
Create high-level and detailed solution designs for complex business initiatives
Provide subject matter expertise in IBM z/OS and Mainframe technologies

Skills

IBM z/OS High-Level Assembler (HLASM)COBOL JCL CICS DB2 IMS VSAM TSO/ISPF REXX

Lead Account Executive – Netherlands (Mid-Market & Enterprise)

Lead Account Executive – Netherlands (Mid-Market & Enterprise)

Responsibilities

Requirements

Skills

Benefits

Customer Service Manager

Compensation

Responsibilities

Requirements

Skills

Mainframe Architect 1 – Telecom Billing & Customer Care

Responsibilities

Skills

Benefits