- São Paulo, São Paulo, Brazil
- Full-time · Mid
Serve as the primary technical advisor for customers after go-live, ensuring the successful adoption, continuous evolution, and long-term health of the BEES platform. Act as the bridge between customer business needs and BEES Product, Engineering, and Support teams to deliver measurable business value and an exceptional customer experience.
Compensation
Performance based bonus* Attendance Bonus*
Responsibilities
- Build and maintain strong relationships with customers' technical leaders and key stakeholders
- Serve as the primary technical point of contact, fostering trust and long-term partnerships
- Act as the liaison between Commercial, Product, Engineering, and Support teams to align customer needs with business objectives
- Influence technical decisions and solution strategies that support both customer outcomes and BEES growth goals
- Champion the voice of the customer by providing actionable insights to Product and Engineering teams
Requirements
- Nice to have: ERP systems
- Nice to have: enterprise architectures
- Nice to have: complex integration ecosystems